By accessing or using the Big Lion Furniture website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using our services.
Acceptance of Terms
By using our website, creating an order, or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use our website.
About Our Store
Big Lion Furniture operates both an online store and a physical showroom located in Raleigh, North Carolina. Our online store features a carefully selected range of furniture, while additional products may be available for customers visiting our physical location.
Product Information
We make every effort to provide accurate product descriptions, dimensions, specifications, and photographs. Because of differences in lighting, screen settings, and natural materials, slight variations in color, texture, grain, or finish may occur.
All product information is provided in good faith, and minor differences do not constitute product defects.
Pricing
All prices displayed on our website are shown in U.S. Dollars (USD).
We do not collect any additional VAT or tax at checkout. The price displayed for each product is the final price you pay.
We reserve the right to correct pricing errors, update product information, or discontinue products without prior notice.
Orders
Submitting an order does not automatically guarantee acceptance.
We reserve the right to refuse, limit, or cancel any order for reasons including product availability, payment verification, pricing errors, suspected fraud, or other legitimate business reasons.
If an order cannot be fulfilled after payment has been received, any eligible payment will be refunded to the original payment method.
Payment
Full payment is required before an order is processed and shipped.
We accept the payment methods displayed during checkout. Orders will begin processing only after successful payment authorization.
Shipping
Shipping times, delivery estimates, and shipping policies are provided for customer convenience and may occasionally vary due to circumstances beyond our control.
Customers are responsible for providing accurate shipping information when placing an order.
Returns and Refunds
Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy. Please review that policy before requesting a return.
Intellectual Property
All content available on this website, including text, product descriptions, graphics, logos, photographs, images, and website design, is the property of Big Lion Furniture or its respective content providers and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
Acceptable Use
You agree not to use this website for any unlawful purpose or in any way that may interfere with its operation, compromise its security, or infringe upon the rights of others.
Limitation of Liability
To the fullest extent permitted by law, Big Lion Furniture shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability relating to any purchase shall not exceed the amount paid for the applicable order.
Warranty Disclaimer
Unless otherwise stated, products are sold without additional warranties beyond those required by applicable law. Any manufacturer warranties, where applicable, remain the responsibility of the manufacturer.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices or legal requirements. Updated terms become effective immediately upon publication on our website.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the United States and the State of North Carolina, without regard to conflict of law principles.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Address: 5959 Triangle Town Blvd #2179, Raleigh, NC 27616, United States
Phone: +19844590223
Email: contact@biglionfurniture.com
Business Hours: Moday to Saturday: 10 AM – 8 PM, Sunday: 12 PM – 6 PM (GMT-05:00) Eastern Standard Time (New York)